SNAPMATE
SnapMate / Privacy Policy

Your data, on your terms.

What SnapMate collects, how it's used, and the choices you have — in ten short chapters.

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DATA LAST UPDATED AUGUST 27, 2026 CLEAR
01

What We Collect

Four categories of information keep SnapMate running. Here's exactly what falls into each.

Account & Authentication

  • Email address and authentication identifiers, processed via Firebase Authentication (including Google Sign-In where applicable)

Profile Information

  • Name, age, gender, bio, preferences, and other details you add to your profile
  • Profile photos, stored via our content delivery provider (Bunny CDN)

Usage & Interaction

  • Likes, super likes, matches, rewinds, and other in-app actions
  • Messages sent through in-app chat (real-time messaging)
  • Posts, videos, and interactions on Utopia, our daily community feed for dating profiles

Subscription & Device Data

  • Subscription tier (Free, Premium, Gold, Platinum) and purchase history via the applicable app store
  • Device identifiers and usage data collected for displaying ads via Google AdMob
02

How We Use It

Nothing collected goes further than these purposes.

Run your account.Create and manage your profile, and keep you signed in.
Power matching & chat.Operate discovery, messaging, and the core connection features.
Process subscriptions.Manage your tier and feature access/quotas.
Show ads.Display rewarded and interstitial ads through Google AdMob.
Keep SnapMate secure.Maintain integrity, prevent fraud, and stop abuse.
Improve the app.Troubleshoot issues and refine performance over time.
03

Third Parties

SnapMate is built on a small set of infrastructure providers. Each processes data under its own privacy policy and applicable data processing agreements.

Firebase (Google)

  • Authentication

Bunny CDN

  • Photo and media storage/delivery

Google AdMob

  • In-app advertising

Hetzner Cloud

  • Backend hosting and database infrastructure
04

Storage & Security

Your data lives on servers hosted by Hetzner Cloud, with photos delivered via Bunny CDN. We apply reasonable technical and organizational measures — including access controls and rate limiting — to protect it from unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure.

05

Data Retention

We retain your data for as long as your account is active. Incomplete or abandoned accounts are automatically identified and removed through an automated cleanup process. You may request deletion of your account and associated data at any time — see Chapter 08.

06

EU/EEA Rights

If you're located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or export your personal data, and the right to object to or restrict certain processing.

07

US Rights

Depending on your state of residence, you may have additional rights regarding your personal information under applicable US state privacy laws, including the right to know what's collected and to request its deletion.

08

Exercising Your Rights

You can delete your account directly within the app via Settings, or by contacting us using the details in Chapter 10. We process deletion requests within a reasonable timeframe.

09

Children's Privacy

SnapMate is intended for users aged 18 and older. We do not knowingly collect data from individuals under 18. If we become aware that a minor has provided personal data, we take steps to delete it.

This policy may be updated from time to time. Material changes will be reflected by updating the "last updated" date at the top of this page.

Questions about your data?

Reach the SnapMate privacy team directly — we typically respond within a few business days.

privacy@snapmate.app
Email Us